No problems detected
If you are having issues, please submit a report below.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 288,509 ratings
Thank you!
Problems in the last 24 hours in City of San Antonio, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in City of San Antonio and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Advertisem*nt
Live Outage Map Near City of San Antonio, Bexar County, Texas
The most recent Spectrum outage reports came from the following cities:San Antonio and Helotes.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 San Antonio | Total Blackout | |
| San Antonio | Wi-fi | |
| San Antonio | Wi-fi | |
| San Antonio | Total Blackout | |
| San Antonio | Total Blackout | |
| San Antonio | TV |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Spectrum Issues Reports Near City of San Antonio, Texas
Latest outage, problems and issue reports in City of San Antonio and nearby locations:
- Kelley Marie (@industrial_baby) reported fromSan Antonio, Texas
@Ask_Spectrum is service down? I’m in San Antonio.
- Carlos. (@carlosfaz07) reported fromSan Antonio, Texas
@Artyparty_ @GetSpectrum God forbid I work past the kitchen. It becomes horrible 🤧
- Gina M Gonzalez (@ginagonzalez55) reported fromSan Antonio, Texas
@Ask_Spectrum is there an outage near 78230? Been trying since 9am. Football games start soon 😢
- Christina (@krystynaintx) reported fromSan Antonio, Texas
@GetSpectrum the spectrum app sucks! Sorry but I’ve been having nothing but issues with the app. I send feedback Constantly-helps once in awhile, but for the most part the app has not been working for bout a month. I’m deleting it. & probably cutting the cable. Done
- letterjethdev (@letterjethdev) reported fromSan Antonio, Texas
@Ask_Spectrum I’ve been a customer for over 5 years. I only want great fast internet. You should see that by my history. Stop sending me deals for TV and Phone. If you want to increase my monthly spend offer me a better internet offering. I work from home.
- 𝐒𝐀𝐖𝐒 ☃️ ⬅️ 6 ft ➡️ ⛄️ (@MySAWS) reported fromSan Antonio, Texas
@Elusivedee @yashar @Ask_Spectrum Hi. Was this a water leak repair that either you fixed or hired someone to fix?
- BRAND NEW DAY; BRAND NEW TERM!! (@Always_FightOn) reported fromSan Antonio, Texas
@Ask_Spectrum please reactivate my service..since I have had your service I have made monthly payments WITHOUT FAIL!!! BC OF COVID please understand that I pay half of the amt ..which is STILL substamtial compared to most accounts...
- blk_buni (@BlkBuni) reported fromSan Antonio, Texas
My internet is down what the heck @GetSpectrum
- Giancarlo lopez (@instant_dad) reported fromSan Antonio, Texas
Hey @GetSpectrum your app is a piece of ****. I’ve only been able to see 4 plays of the #GBvsTB game because it keeps freezing.
- ROZY LION🌹 (@r0zyli0n) reported fromSan Antonio, Texas
@Ask_Spectrum @jzfromm “Planned outage” during the middle of the day??? 🤡
- Sam Yates (@satxsam) reported fromHollywood Park, Texas
@davewiner @fuboTV @GetSpectrum Fubo was very easy to cancel after trial. I give them full marks for that. Wish the DVR capability was a bit better and it might make me switch from YouTube TV
- Jennifer (@jennlynn420) reported fromSan Antonio, Texas
Hey @GetSpectrum ..Going on 3 1/2 hrs of 0 internet in our neighborhood & all the others for miles! Your reps can only tell us, via my husband & neighbors on NextDoor app, there’s no ETA for fix. Unacceptable! Will we be given a credit for the days you had an outage??
- Dre (@dre_dizzle5050) reported fromSan Antonio, Texas
@GetSpectrum @Ask_Spectrum y’all are literally THE worst internet provider I have ever had
- KRISTEN CONCEDES NOTHING!!! (@kris10sthoughts) reported fromSan Antonio, Texas
@Ask_Spectrum Is there an outage in San Antonio,TX on the far west side? I don’t even have enough service to search to see if there is or not. Seems like nothing is wrong with my modem
- ROZY LION🌹 (@r0zyli0n) reported fromSan Antonio, Texas
WFH and got kicked out of internet & a conference call with a customer just before I was done completing a $4.5 million contract... 🤬Thanks @Ask_Spectrum @GetSpectrum
- ROZY LION🌹 (@r0zyli0n) reported fromSan Antonio, Texas
WFH and got kicked out of internet & a conference call with a customer just before I was done completing a $4.5 million contract... Thanks @Ask_Spectrum @GetSpectrum 🤬
- lostmybeard (@idiggapple) reported fromSan Antonio, Texas
@Ask_Spectrum can you ask @PrimeVideo how they seem to keep **** working ? I’m watching the NFL on their platform cause yet again your app is down. @amazon here is another market to come in and flip over - live TV - these jokers can’t seem to figure it out.
- Lehla🐉 (@LehlaYo_) reported fromSan Antonio, Texas
TWC did not bill me $150 for free money that THEY GAVE ME... We’re in the middle of a PANDEMIC and I am rightfully owed that $. **** @GregAbbott_TX -.-
- mondon (@new_orchid) reported fromSan Antonio, Texas
@Ask_Spectrum I was behind but I’m coming in tomorrow with a personal check to keep my service on
- RESPECT COVID19, FOLLOW ACCURATE HEALTH SCIENCE (@Always_FightOn) reported fromSan Antonio, Texas
@Ask_Spectrum what point is there.. having the fastest internet possible.... If you wake up.. AND IT IS WORTHLESS?? If it doesn't work.. no point paying what I do....right???
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- DJSatane (@DJSatane) reported
@Ask_Spectrum no answer eh, it's fine I will post pictures of app next to faq within app and how it's broken soon.
- Mike (@steelurz) reported
@GetSpectrum Hi, my rate went up to $79.99 this month. I've been a customer since 1998 and accepted all increases. I called to see if I could get my old rate back and told no by 3 people. I will be cancelling for Greenlight Networks. For $5 you are losing a loyal customer!
- brick hands bersin (@ProctrDoctr) reported
@GetSpectrum fix your app. I’m tryna watch the World Cup match on fox. Why am i not getting local channels?
- Kat Friedrich (@katsciwriter) reported
@Ask_Spectrum A repair person has solved the problem over the phone.
- ツKrypton (@Just_Krypto) reported
@Ask_Spectrum SPECTRUM FIX YOUR GOD DAMN ******* SLOW *** WIFI, THERE CONSTANT OUTAGES AND NOW YOU CANCELED MY PLAN THE DAY AFTER I PAYED FOR IT, WHOEVER RUNS SPECTRUM SHOULD KILL THEMSELVES BECAUSE NOBODYS GONNA MISS THEM
- Ѕome Guy (@MornMoor) reported
@JeffSloan13 @JewdyGold @GetSpectrum I’m forced to Starlink because our DSL isn’t even good enough for emails (1Mbps). Interestingly I also have a 1500’ gap to Spectrum and they won’t roll it on down. Starlink is good service but my *** clinches having to pay Elmo.
- EdFatherOfCats (@EdFatherOfCats) reported
@Ask_Spectrum Nope! Your service sucks and am very excited to be able to drop it soon!!
- i deserve… (@_thepamelarenee) reported
If it’s one thing @GetSpectrum gone do, they gon’ have an outage in the middle of the damn day!
- 🦄 Dreah🧘🏾♀️ (@nofilterbydreah) reported
@Ask_Spectrum Be fr . I’m without internet every other day, have never made it through an entire work week with internet. Always have to connect to my phone or go up the street to Starbucks. Y’all are a disgusting company . Gtf on
- Alissa (@alimiyny) reported
@Ask_Spectrum No I’m the problem this is direct tv so @ATT are who I need to talk to
